What is Randonnée Tours’ transfer and reschedule policy?

What is Randonnée Tours’ transfer and reschedule policy?

Up until 90 days prior to the start date of your confirmed tour, Randonnée Tours allows to transfer (change tour) or reschedule (same tour different date) without penalties or administrative fees. The new tour has to start in the same calendar year as the one initially booked. Depending on the new tour selected, new dates and new accommodation arrangements the initial invoice price may change.

Between 90 days and 30 days from the start date of the tour, the fee for transferring or rescheduling a tour is US$250 per tour. The new tour has to start on the same calendar year as the one initially booked. Depending on the new tour selected, new dates and new accommodation arrangements the initial invoice price may change. Travelers who have purchased Randonnée Tours’ ‘cancel for any reason’ coverage get the US$250 fee waived and receive their 100% trip credit in order to change tour or reschedule it within the next 24 months.

Within 30 days of the tour start, transferring or rescheduling a tour is not permitted unless you have purchased Randonnée Tours’ ‘cancel for any reason’ coverage. Travelers who have purchased Randonnée Tours’ ‘cancel for any reason’ coverage can cancel, transfer or reschedule their tour up until 48 hours before the start and receive a 100% trip credit valid for 24 months.

Travelers are limited to one transfer or reschedule per tour booked.

Because Randonnée Tours strictly applies its transfer and reschedule policy, it is highly recommended that you purchase travel insurance.