Updated March 13, 2020 – This applies to all trips starting before May 31st, 2020.
“This too will pass”.
We offer these words to all of us who are anxious about travel and the world health in the current environment.
Many of you are understandably anxious about upcoming planned trips. For those that have purchased our ‘cancel for any reason’ coverage, this allows you to cancel and to keep a trip credit for 100% of your trip value and postpone your trip to another time in the next two years. Let us know if and when you decide to do so. If you had not purchased this coverage through us, we want to be flexible and accommodating. Please email or call us should you want to postpone your trip or receive clarification on trip status.
Many clients have 3rd party insurance that may allow them to cancel their trips and receive full refund. If you have not already done so, consider this recourse if you prefer to receive a full refund due to travel advisories or other included causes.
We have been operating trips under Randonnee Tours for over two decades and have weathered many difficult times and this is no exception. Together, we will come through this and be back on bikes soon enough.
Please understand that we reserve the right to change these policies without prior notice due to this very fluid and unpredictable situation.
10% DISCOUNT ON CANADIAN TRIPS!
Given the current concerns over international air travel, Randonnee Tours has taken the lead in offering discounts on all of its Canadian self-guided trips for new bookings during March and April, 2020. Randonnee Tours CEO Robbin McKinney said, “We need a little bit of good news and something to look forward to when this all passes. Take advantage of this lull and plan ahead for your next adventure.” Randonnee is offering 10% off any trip in Canada (plus a free cycling jersey), for new bookings that are booked during March and April to any tour, anywhere in Canada to take place up until October 1, 2020. The usual “cancel for any reason” coverage is available at 5% of trip cost and provides the peace of mind to be able to cancel up until 48 hours before departure.